Updated
Cookies
What we mean by cookies
A cookie is a small text file that a website stores on your device when you visit. It lets the site recognize you on the next page, remember a setting, or measure how the site is being used. We also use closely related tools, such as local storage and pixel tags, and when we say "cookies" in this policy we mean those as well.
This page explains what Bitstarz sets, why, and how long it stays. It applies to players in Canada who are 19 or older, or the age of majority in their province. Details on how we handle personal data more broadly sit in our Privacy Policy.
Your consent and how to take it back
Strictly necessary cookies load without a prompt because the site depends on them. Everything else waits for your say-so. When you first arrive, a banner lets you accept all optional categories, reject them, or choose category by category.
Changed your mind? You can withdraw consent at any time, and doing so is as easy as giving it. Reopen the cookie settings link in the footer, switch off the categories you no longer want, and save. Withdrawing does not affect anything we did with your consent before that point. Clearing your browser data will also reset the banner, so you will be asked again on your next visit.
Third parties, updates and getting in touch
Some cookies come from partners acting on our behalf, such as analytics and affiliate-tracking providers. They set their own cookies under their own policies, and we only allow them where you have consented to the matching category.
We may revise this policy when our technology or the law changes. The current version is always the one on this page. Questions about cookies? Reach our team through the contact page; support runs 24/7 by live chat and email.
Gambling should stay entertaining. If it stops being so, ConnexOntario offers free, confidential help at 1-866-531-2600, and further resources are listed at responsiblegambling.org.
Controlling cookies in your browser
Every major browser lets you view, block or delete cookies. Look under Privacy or Security in the settings menu of Chrome, Safari, Firefox or Edge. You can block all cookies, block only third-party ones, or wipe everything when you close the window.
A word of caution. If you block strictly necessary cookies, parts of Bitstarz will stop working: you may be unable to log in, complete a deposit, or keep a game session open. Blocking optional cookies carries no such penalty, though some preferences may reset each visit.
The cookies we set, category by category
We group our cookies into four buckets. The table shows what each does and roughly how long it lives. Exact names and lifespans can change when we update the site, so treat the durations as typical rather than fixed.
| Category | Purpose | Typical duration | Can you refuse it? |
|---|---|---|---|
| Strictly necessary | Keeps you logged in, protects your session, supports security checks, fraud prevention and the cashier, and remembers your cookie choice | Session, or up to 12 months for the consent record | No. The site cannot work without them |
| Functional | Remembers language, display preferences, recently played games and similar settings | Up to 12 months | Yes |
| Analytics | Shows us which pages and games are used, where errors occur, and how fast pages load, so we can fix and improve them | Up to 24 months | Yes |
| Marketing | Measures whether our promotions and affiliate referrals worked, and limits how often you see the same offer | Up to 12 months | Yes |